I am a die hard Hawaiian Airlines customer, but am getting fed up with the lousy food and service in First Class. The food is horrible and the service is below even United now. The Flight Attendants prefer to sit in the galley talking rather than take care of the customers. They provide the minimal level service that they can get away with on most flights and rarely offer water or drink refills. Oh..how I wish they could fly on Japan, JAL, Korean, Singapore, Lufthansa or other airlines that really understand customer service. Really fed up with the food too. On this flight the Braised Beef Brisket was ruined with Curry and and overload of Furakake on top of the meat. If you want to absolutely ruin the flavor of good pork, just cover it up with a ton of Furakake. This was so bad. My Wife tried the Pumpkin with Couscous and it was flavorless. I tried the Pumpkin and it was terrible. No seasoning whatsoever. Best part of the meal was the Taro Roll with Butter. Oh but to make things great in first class, they passed out a small bag of snack crackers at the end of the flight. How nice. These are the same snacks they serve on InterIsland flights. C'mon Hawaiian, you can do much better than this. Hopefully Alaska Airlines will up the game and bring real First Class service to Hawaiian. #pissed #nothappy
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| HAWAIIAN AIRLINES - HONOLULU TO SAN FRANCISCO |
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| HAWAIIAN FIRST CLASS MENU |
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| COULD BE WORST FOOD IN THE SKIES |
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MY SEAT DID NOT RECLINE BUT THEY WARNED ME AND OFFERED
$350 VOUCHER OR TO BE MOVED TO COACH PLUS. |
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PUMPKIN AND COUSCOUS
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| BRAISED BEEF |
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| COVER THE BEEF IN SEAWEED FOR MAXIMUM FLAVOR? |
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HIGH END SNACKS SERVED IN FIRST CLASS
BEST PART OF SERVICE IS THE PRE-FLIGHT PROSECCO |
