HONOLULU TO PHOENIX
I am a die hard Hawaiian Airlines fan and frequent flyer. For all the things I love about Hawaiian Airlines, there is one thing that continues to frustrate me. It is the service in First Class. Far behind other international carriers in food and service. On this flight the crew opted to stay behind the curtains in the galley and talk the entire flight. It was like they could care less about the customers. They did the minimum required during meal service, but other than that they hid out. I had the nerve to ask one of the Flight Attendants for a favor and he immediately shut me down with an attitude. "Sorry I asked" I said to him and walked away.
Food never impresses either. The Salad served had almost no dressing and the Cous Cous had absolutely no flavor. The Beef however was moist and flavorful.
UPDATE: The return flight from Phoenix to Honolulu had GREAT service. The two woman working First Class were on it! Always checking on customers and offering drinks and refills. Superb service with all smiles. What a difference from the flight over.
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| HAWAIIAN AIRLINES HONOLULU TO PHOENIX |
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| FIRST CLASS MENU |
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| A LITTLE BUBBLY |
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| BRAISED BEEF WITH COUS COUS |
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| PINEAPPLE YUZU CAKE |
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