GREAT EATS HAWAII: RITZ CARLTON ORLANDO

Wednesday, January 27, 2016

RITZ CARLTON ORLANDO - GRANDE LAKES

THE RITZ CARLTON ORLANDO - GRANDE LAKES

4012 CENTRAL FLORIDA PARKWAY

ORLANDO, FL 32837

407-206-2400

www.ritzcarlton.com/en/Properties/Orlando/Default.htm

Enjoyed a very nice stay at the Ritz Carlton Orlando, Grande Lakes. Thanks to a vendor who booked a large number of rooms for a convention, we were able to get a rate to stay at the Ritz for about the same price as Marriott or Hilton properties nearby. The hotel is nice and the staff was friendly and always willing to help when needed. Lots of smiles and friendly greetings and many of the bell staff remembered our names throughout the visit. Rooms are very nice, comfortable and clean. I was only in the room to basically sleep as we had a convention, hospitality suites and dinners booked nightly. I would definitely stay at the Ritz Carlton Orlando again but would not order the Caesar Salad and Margarita Pizza. After flying and layover that took 15 hours to get to Orlando, I was dead tired when I arrived at the hotel. Ordered a salad and pizza from room service. Probably one of the worst meals of my life. Seriously uneatable. The salad had the worst Caesar Dressing of my life. Tasted like pure Mayonnaise. The pizza was overloaded with so much cheese that you could not taste the sauce or other ingredients. I ate two small corners that were not covered with cheese and then wrote on the box that I was not happy with the pizza. I called Room Service to have them pick up my trays and the guy on the phone who was very pleasant asked me if I enjoyed my meal. "It was terrible" I said. He said "oh no" and offered a new meal, dessert or dinner the next night on the hotel. I declined and thanked him. When I checked out, the meal was taken off the bill along with a glass of wine. Thought that was admirable.

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